|
Introducing a morbid and informative segment I'm excited to call... Today's cadaver: The Duolingo Death Stunt You know you're out of marketing ideas when you resort to killing off your mascot for attention. This week, we're slicing open Duolingo's recent "kill the owl" campaign to extract whatever wisdom we can from the digital equivalent of faking your own death to see who shows up at your funeral. In case you've been blessed with better things to pay attention to, in early February Duolingo "killed" its owl mascot Duo. They then had users earn 50 billion experience points to resurrect him, to which they revealed it was all—surprise!—a publicity stunt orchestrated by the owl himself. The owl's goal of this entire charade? To get pop star Dua Lipa to notice him. I wish I was making this up. The Organ Harvest
Cause of Death: Chronic Unoriginality This is textbook Brand Desperation Syndrome, presenting with the following symptoms:
The Real Problem Duolingo Was Trying to Solve According to reporting, Duolingo's daily active users had plateaued. Instead of addressing why people weren't finding ongoing value in the app (perhaps by improving the actual product, better gamification, or maybe even just an effing survey), they opted for a cheap attention grab. What Would Have Actually Worked: If Duolingo genuinely wanted to re-engage users, they had better options:
The Autopsy Conclusion: When you resort to fake deaths, fake feuds, and manufactured drama to drive engagement, you're admitting you have nothing substantive to offer. Duolingo essentially told the world. "Our product isn't compelling enough for you to use on its own merits, so we're going to emotionally manipulate you into coming back." In two weeks, Duolingo will still be the same app, only now with the lingering scent of desperation and a mascot who cried wolf. Next week, I'll autopsy a brand that's been standing for something real for decades — and seeing actual market growth right now because they actually put their money where their mouth is. With the internet and direct contact with businesses, the old adage "all publicity is good publicity" just doesn't really hit anymore. If you need to fake your own death to get attention, is your offer actually worth paying attention to? Maybe still stay away from Cybertrucks just in case, P.S. What marketing campaign should I put on the autopsy table next? |
Once a week, I break down what actually makes marketing work & how you can leverage your humanity to run your own business in a way that makes the self-aware robots jealous. Other times, I'm just in your inbox reminding you I'm in your corner and that community is our superpower (and also that swearing helps).
This morning, I stumbled upon a quote, one sentence from Dan Savage's podcast (someone I'd never heard of until today) about how activists fought during one of America's darkest chapters. "During the darkest days of the AIDS crisis we buried our friends in the morning, we protested in the afternoon, and we danced all night, and it was the dance that kept us in the fight because it was the dance we were fighting for." - Dan Savage They were fighting a mountain of lies, that AIDS was a "gay...
After 5 days in Puerto Vallarta with the best community a girl could ask for, I hopped on a flight to Portland (at my husband’s encouragement) to visit my sister instead of heading straight home. “Thank you Jameson,” we say in unison. No visit to Portland is complete without also spending 3 hours in Powell’s. Powell’s is the world’s largest new & used independent bookstore, and is actually dubbed “Powell’s City of Books”. It’s absolutely enormous and ridiculously fantastic, with over 68,000...
DISPATCH FROM A MEXICAN VILLA, WHERE SOMETHING DELIGHTFUL IS HAPPENING I'm sitting here in Puerto Vallarta, ocean breeze in my hair, Topo Chico in hand, watching some of my favorite business women have a collective epiphany. You'd think at a fancy business retreat we'd all be talking about scaling and systems and how to squeeze another zero onto our revenue. Instead? Several of us are writing novels, others have taken up crochet, and even more are plotting creative projects that have nothing...